FAQ

Frequently Asked Questions?

* What is the battery life 

* When the device is lost who is responsible for replacement 

* What is the warranty of the VCT device? 

* What about if it’s stolen, can you track it? 

* What is the durability of the VCT device?

* What is the upgrade roadmap in the future?

* What’s the plan in terms support, resources  needed, technicians, control room, lamp room etc

* Can it be linked to existing systems? 

* What is the Connectivity layout?

* Spares – do you keep them on site or you order 

* What is the cost of the unit 

* How does your system compare with other systems 

* How long it takes to install when given the order

* RACI – Responsibility, Accountability, control, Information….. 

* Where is system working currently 

* Training – how are skills transferred?

* Reports – how are the reports structured?

* Battery can last up to 60 months 

* Device needs to be handed in at the end of every shift and not allowed to leave premises for security purposes, device is owned by the client

* Warranty of the device is 12 months 

* Can only be tracked if within the Mine’s perimeters.

* Device is very rugged and can be used in industrial environments. 

* what is the roadmap saying in the 5 years interms upgrading 

* Control room would be one, but all the over variables are dependent on the number of devices rolled-out. 

* Device can be integrated into current systems  

* Connectivity – LoraWan, BLE (Bluetooth Low Energy) and GPS

* Pre-ordered for emergency swap-out 

* Cost dependent on volumes 

* No other system like this one, this is the first patented technology  

* Implementation depends on the volumes, but implementation may start 4-6 weeks after order confirmation.

* Defined during Project Planning phase 

* United Arab Emirates, Nigeria, Paris 

* Setup and agreement dependent on customer future plans

* Reports – daily, weekly, monthly and ad-hoc